Information We Collect

Information You Provide Directly

When you submit our consultation request form or contact us through the website, we may collect:

Full name

Business email address

Company name and role

Phone number (if provided)

Details about your AI initiative or inquiry submitted in the message field

We only collect what you voluntarily provide. You are never required to submit personal information simply to browse the site.

Information Collected Automatically

Like most websites, our site collects limited technical data automatically when you visit, including:

Browser type and version

Device type and operating system

Referring URL and pages visited on our site

Date and time of your visit

General geographic region (country/city level, derived from IP address)

This data is collected through cookies and similar technologies managed by our website platform. See Section 5 for full cookie details.

What We Do Not Collect

Payment or financial information through this website

Social Security numbers or government-issued identifiers

Sensitive personal information such as health, biometric, or demographic data

Data from children under the age of 16

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How We Use Your Information

We use information collected through the website solely for the following purposes:

To respond to consultation inquiries and schedule meetings

To communicate with you about services relevant to your request

To operate and improve the performance and security of our website

To fulfill any legal or compliance obligations applicable to our business

We do not use your information for advertising targeting, behavioral profiling, or automated decision-making that produces legal or similarly significant effects.

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How We Share Your Information

Our Platform Provider

Our website is built and hosted on highlevel, a software-as-a-service platform. When you submit a form or book a consultation through our site, that information is received and stored within the highlevel platform on our behalf. highlevel acts as a data processor under our direction and is contractually bound to protect your information. Their privacy practices are governed by their own Privacy Policy.

No Sale of Personal Information

We do not sell, rent, lease, or trade your personal information to any third party for their commercial purposes — ever.

Legal Disclosures

We may disclose information if required by law, court order, or regulatory authority, or if we believe in good faith that disclosure is necessary to protect the rights, property, or safety of BrillAInt.ai, our clients, or the public.

Business Transfers

In the event of a merger, acquisition, or sale of business assets, personal information held by BrillAInt.ai may be transferred as part of that transaction. We will notify affected individuals via email or prominent notice on our website prior to any such transfer.

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Cookies and Tracking Technologies

What We Use Cookies For

Our website uses cookies to remember your consent preferences, enable core website functionality, and collect aggregate anonymized data on how visitors interact with the site. We do not use advertising cookies, cross-site tracking pixels, or third-party marketing tags.

Managing Your Preferences

When you first visit brillaint.ai, you will see a cookie consent banner. You may choose to accept all cookies or essential cookies only. You can also manage or delete cookies at any time through your browser settings — disabling cookies will not prevent you from using the website.

Cookie Types in Use

Essential Cookies — Required for the website to function. Examples include session management and consent preference storage. These cannot be disabled.

Functional Cookies — Improve your experience by remembering preferences and enabling the consultation booking tool.

We do not currently deploy analytics platforms (such as Google Analytics), advertising networks, or social media tracking pixels on this site.

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Data Retention

We retain personal information submitted through the website for as long as necessary to fulfill the purpose for which it was collected and to comply with applicable law.

Consultation inquiry data is retained for up to 24 months from the date of last contact

Automatically collected technical data is retained per our platform provider's standard retention settings

You may request deletion of your personal information at any time. See Section 7 for how to exercise this right.

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Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Access — Request a copy of the personal information we hold about you.

Right to Correction — Request that inaccurate or incomplete information be corrected.

Right to Deletion — Request that we delete your personal information, subject to applicable legal retention requirements.

Right to Restrict Processing — Request that we limit how we use your information in certain circumstances.

Right to Data Portability — Request your information in a structured, machine-readable format.

Right to Object — Object to processing of your personal information where we rely on legitimate interest as our legal basis.

How to Exercise Your Rights

Submit a request by emailing us at the address listed in Section 12. We will respond within 30 days. We may need to verify your identity before processing your request.

California Residents (CCPA / CPRA)

If you are a California resident, you have the right to know what personal information we collect, to request deletion of that information, and to opt out of the sale of personal information. BrillAInt.ai does not sell personal information. To exercise your California privacy rights, contact us using the information in Section 12.

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Data Security

We take the security of your information seriously. Measures in place include:

HTTPS encryption on all website traffic

Access controls limiting who can view submitted inquiry data within our platform

Vendor security standards enforced through our platform provider (highlevel)

No method of transmission over the internet is completely secure. While we implement commercially reasonable protections, we cannot guarantee absolute security. If you have reason to believe your information has been compromised, please contact us immediately.

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Third-Party Links

Our website may contain links to third-party websites, resources, or tools. This Privacy Policy applies only to brillaint.ai. We are not responsible for the privacy practices of any third-party sites and encourage you to review their policies before submitting any personal information.

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Children's Privacy

Our website and services are directed exclusively to business professionals and organizations. We do not knowingly collect personal information from individuals under the age of 16. If we learn that we have collected information from a minor, we will delete it promptly. If you believe a minor has submitted information through our site, please contact us.

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Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, platform, or applicable law. When we make material changes, we will update the Effective Date at the top of this document and, where appropriate, notify you directly.

Continued use of the website after changes are posted constitutes your acceptance of the revised policy.

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Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please reach out: